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Canopy and Flatiron Health Announce Partnership to Streamline Continuous Care for OncoEMR® Customers

New partnership helps clinicians standardize and streamline patient care beyond the walls of the clinic, ultimately enhancing patient outcomes

Canopy, the first Continuous Care Platform for oncology, and Flatiron Health, a leading healthtech company dedicated to expanding the possibilities of point-of-care solutions in oncology, today announced a partnership to streamline continuous care management for practices using Flatiron’s OncoEMR®.

Flatiron and Canopy share numerous customers, with triage teams using OncoEMR and Canopy side-by-side each day. Building on the longstanding collaboration between the companies, including recently announced FHIR® capabilities, this partnership aims to expand remote monitoring and triage management solutions to even more practices within Flatiron’s extensive network.

With Canopy, care teams remotely monitor patients using Electronic Patient-reported Outcomes (ePRO) tools while streamlining triage workflows with intelligent prioritization algorithms. Practices can also automatically capture reimbursement for this quality care through programs like Principal and Chronic Care Management (PCM/CCM).

Real-world studies of Canopy’s ePRO and remote triage system show high patient engagement—88% at six months [JCO, 2022]—as well as demonstrated clinical outcomes, including an observed 22% lower rate of ER visits/hospitalizations [ASCO, 2022] and up to a 45% observed increase in treatment persistence at 3 months [ASCO, 2022].

88% ePRO engagement at 6 months¹

22% reduction in ER visits²

22%-45% increased treatment persistence at 3 months³

“Our collaboration with Flatiron Health has flourished, growing our shared provider base by 4X in 2023 and now exceeding 1,000 providers. We’re excited to build on these strong foundations, expand our partnership with Flatiron, and empower even more providers to offer continuous care between visits.”
—Lavi Kwiatkowsky, Founder & CEO, Canopy

“Through this collaboration between Flatiron Health and Canopy, we have an opportunity to not only support our provider networks and clinicians - but improve patient care and outcomes. We’re thrilled to continue building on our relationship with Canopy and continue to execute against our mission to improve and extend lives by learning from the experience of every person with cancer.”
—Nina Chavez, VP of Strategic Partnerships and Alliances, Flatiron Health

Canopy recently announced new partnerships with New York Cancer & Blood Specialists, Oncology Consultants, Northwest Hematology & Oncology, Pontchartrain Cancer Center, and Cancer Care Specialists of Illinois, rapidly growing its network of leading oncology practices. For more information, visit

Learn More

Contact the Canopy team to learn more.

About Canopy

Canopy provides oncology practices with a comprehensive platform for all the care that happens between visits. Canopy’s multi-channel ePRO and remote triage system enable practices to identify and prioritize patients who need help, resolve their issues using intelligent software, and generate new reimbursement streams from high-quality care.

About Flatiron Health

Flatiron Health is a healthtech company expanding the possibilities for point of care solutions in oncology and using data for good to power smarter care for every person with cancer. Through machine learning and AI, real-world evidence, and breakthroughs in clinical trials, we continue to transform patients’ real-life experiences into knowledge and create a more modern, connected oncology ecosystem. Flatiron Health is an independent affiliate of the Roche Group. @FlatironHealth

1. Cherny, N. I., Parrinello, C. M., Kwiatkowsky, L., Hunnicutt, J., Beck, T., Schaefer, E., Thurow, T., & Kolodziej, M. (2022). Feasibility of Large-Scale Implementation of an Electronic Patient-Reported Outcome Remote Monitoring System for Patients on Active Treatment at a Community Cancer Center. JCO Oncology Practice, 18(12), e1918-e1926. DOI: 10.1200/OP.22.00180
2. Kolodziej, M. A., Kwiatkowsky, L., Parrinello, C., Thurow, T., Schaefer, E. S., Beck, J. T., Cherny, N., & Blau, S. (2022). ePRO-based digital symptom monitoring in a community oncology practice to reduce emergency room and inpatient utilization. Journal of Clinical Oncology, 40(16_suppl), 1508.
Authors observed a 22 percent lower rate of adverse clinical events, specifically emergency room and hospital admission.
3. Parrinello, C., Calkins, G., Kwiatkowsky, L., Schaefer, E. S., Beck, J. T., Ellis, A. R., Blau, S., Telivala, B. P., & Kolodziej, M. A. (2022). Time on treatment is prolonged in patients utilizing an ePRO based digital symptom monitoring platform in the community setting. Journal of Clinical Oncology, 40(16_suppl), 1528. DOI: 10.1200/JCO.2022.40.16_suppl.1528