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New York Cancer & Blood Specialists Partners with Canopy

New Partnership Will Further Enhance Patient Outcomes Through Continuous Care Management

New York Cancer & Blood Specialists (NYCBS), one of the nation’s leading oncology practices, today announced a partnership with Canopy, the first Intelligent Care Platform for oncology, to further enhance patient outcomes through continuous care management. NYCBS officially launched the Canopy Platform after a rapid implementation.

A recognized leader in value-based care, NYCBS has enrolled more than 10,000 patients in high-quality, affordable care programs like Principal and Chronic Care Management (PCM/CCM). These programs are acknowledged by the Centers for Medicare & Medicaid Services for their ability to enhance patient care and outcomes while lowering overall healthcare costs. To further maximize the impact of these programs and other continuous care initiatives, NYCBS will deploy the complete Canopy Platform.

A comprehensive platform for all the care that happens between visits, Canopy enables practices to identify and prioritize patients who need help, remotely resolve issues with decision-support software, and generate new reimbursement streams from high-quality care. NYCBS will first deploy the Canopy Program Management module to intelligently streamline enrollment and workflow processes for PCM and CCM, along with Canopy’s triage support tools, enabling triage teams to deliver more efficient and standardized care at scale. NYCBS also plans to implement the Canopy ePRO (electronic patient-reported outcomes) to further enhance continuous care and patient outcomes through remote symptom monitoring.

“Patients undergo a multitude of experiences beyond the walls of the clinic, and it is crucial to offer continuous care to optimize their outcomes. Through Canopy, we are revolutionizing our operations to ensure seamless delivery of care and equipping patients with digitally inclusive tools. This empowers them to effectively communicate their symptoms and concerns anytime and anywhere, further enhancing their healthcare experience."

—Dr. Jeff Vacirca, CEO of New York Cancer & Blood Specialists

Canopy’s ePRO-based remote monitoring system empowers patients to seamlessly report symptoms and other issues between office visits, enabling care teams to proactively intervene as needed. Studies of the Canopy ePRO show high patient engagement—88% at six months [JCO, 2022]—as well as demonstrated clinical outcomes for patients, including a 22% reduction in ER visits and hospitalizations [ASCO, 2022] and up to a 45% increase in treatment persistence at 3 months [ASCO, 2022].

88% ePRO engagement at 6 months¹

22% reduction in ER visits²

22%-45% increased treatment persistence at 3 months³

Canopy recently announced three additional new partnerships, including Hawaii Cancer Care, rapidly growing its network of leading oncology practices.

Through this partnership, NYCBS and Canopy aim to demonstrate the profound impact that partnerships between health technology and community oncology can have on patient outcomes. Contact the Canopy team to learn more.

About New York Cancer & Blood Specialists:

New York Cancer & Blood Specialists (NYCBS) is a leading oncology practice in the New York Metropolitan area committed to providing world-class, patient-centered affordable care to patients with cancer and blood disorders in their own communities, close to family and friends. NYCBS has more than 30 locations and 35 hospital affiliations throughout Nassau and Suffolk counties, in the Bronx, Manhattan, Queens, Staten Island, and Brooklyn. We offer a multidisciplinary and comprehensive approach to care that utilizes the most advanced imaging, state-of-the-art therapies, cutting-edge clinical trials, on-site pharmacies, and an in-house laboratory with a full range of pathology services. Advocating for and ensuring the health and well-being of our patients is and always will be our top priority. For more information, visit

About Canopy:

Canopy provides oncology practices with a comprehensive platform for all the care that happens between visits. Canopy’s multi-channel ePRO and remote triage system enables practices to identify and prioritize patients who need help, resolve their issues using intelligent software, and generate new reimbursement streams from high-quality care. Contact the Canopy team for more information.

Media Contacts:

Kaitlin Hemric
Marketing Lead, Canopy

Sarah Gould
Director of Communications, NYCBS

1. Cherny, N. I., Parrinello, C. M., Kwiatkowsky, L., Hunnicutt, J., Beck, T., Schaefer, E., Thurow, T., & Kolodziej, M. (2022). Feasibility of Large-Scale Implementation of an Electronic Patient-Reported Outcome Remote Monitoring System for Patients on Active Treatment at a Community Cancer Center. JCO Oncology Practice, 18(12), e1918-e1926. DOI: 10.1200/OP.22.00180

2. Kolodziej, M. A., Kwiatkowsky, L., Parrinello, C., Thurow, T., Schaefer, E. S., Beck, J. T., Cherny, N., & Blau, S. (2022). ePRO-based digital symptom monitoring in a community oncology practice to reduce emergency room and inpatient utilization. Journal of Clinical Oncology, 40(16_suppl), 1508.

Authors observed a 22 percent lower rate of adverse clinical events, specifically emergency room and hospital admission.

3. Parrinello, C., Calkins, G., Kwiatkowsky, L., Schaefer, E. S., Beck, J. T., Ellis, A. R., Blau, S., Telivala, B. P., & Kolodziej, M. A. (2022). Time on treatment is prolonged in patients utilizing an ePRO based digital symptom monitoring platform in the community setting. Journal of Clinical Oncology, 40(16_suppl), 1528. DOI: 10.1200/JCO.2022.40.16_suppl.1528