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The Toledo Clinic Cancer Centers Partners with Canopy

New partnership aims to operationalize continuous care management

The Toledo Clinic Cancer Centers (TTCCC), a multi-specialty oncology practice and member of ONCare Alliance, today announced a partnership with Canopy, the first Intelligent Care Platform for oncology, to further enhance patient outcomes through continuous care management.

TTCCC will implement Canopy’s comprehensive, EHR-integrated platform to streamline triage processes for more efficient and standardized care, capture reimbursement for this care through a Principal Care Management (PCM) program, and further enhance patient outcomes through continuous symptom monitoring (ePROs).

“Our goal is to provide patients with the highest quality of care, both inside and outside The Toledo Clinic. To do this, we are transitioning to a more continuous care delivery model. With Canopy, we are equipping patients with digital tools to share issues they experience between visits, all while streamlining daily operations. Continuous care is the future, and we’re excited to be at the forefront.”

—John Stout, Executive Director of The Toledo Clinic Cancer Centers.

The Canopy Platform includes ePRO-based remote monitoring, enabling patients to report symptoms between office visits. Care teams can efficiently manage reports and other tasks through a Smart Work Queue that prioritizes issues and enables seamless task management across departments. Oncology-specific triage pathways support nurses in resolving reports, all while auto-documenting key information to the EHR.

Real-world studies of Canopy’s ePRO and remote triage system show high patient engagement—88% at six months [JCO, 2022]—as well as demonstrated clinical outcomes, including an observed 22% lower rate of ER visits/hospitalizations [ASCO, 2022] and up to a 45% observed increase in treatment persistence at 3 months [ASCO, 2022].

88% ePRO engagement at 6 months¹

22% reduction in ER visits²

22%-45% increased treatment persistence at 3 months³

TTCCC will also deploy Canopy’s Program Management module to identify and prioritize eligible patients for PCM, streamline enrollment processes and end-to-end care workflows for staff, and automatically capture care time for reimbursement.

Canopy recently announced new partnerships with New York Cancer & Blood Specialists, Oncology Consultants, and Northwest Hematology & Oncology, rapidly growing its network of leading oncology practices.

Learn More

Schedule a demo with our team to learn how Canopy can help your practice deliver, manage, and capture reimbursement for all the care that happens between visits.

About The Toledo Clinic:

For almost 100 years, The Toledo Clinic has been dedicated to providing convenient and affordable quality healthcare close to home. With more than 60 locations across northwest Ohio and southeast Michigan, patients receive the personalized care of their own doctor combined with the expertise of a collaborative team of 265 physicians and healthcare professionals across 40 specialties. For more information, please visit

About The Toledo Clinic Cancer Centers:

The Toledo Clinic Cancer Centers consists of 13 physicians and 11 advanced practice providers with offices located in Bellevue, Bowling Green, Maumee, Napoleon, Oregon, Toledo, Wauseon and Monroe, MI.  The Toledo Clinic Cancer Centers offers imaging, laboratory, chemotherapy, specialized pharmacy services and IV services along with access to a large selection of clinical trials.  For more information, please visit

About Canopy:

Canopy provides oncology practices with a comprehensive platform for all the care that happens between visits. Canopy’s multi-channel ePRO and remote triage system enable practices to identify and prioritize patients who need help, resolve their issues using intelligent software, and generate new reimbursement streams from high-quality care. For more information, visit

1. Cherny, N. I., Parrinello, C. M., Kwiatkowsky, L., Hunnicutt, J., Beck, T., Schaefer, E., Thurow, T., & Kolodziej, M. (2022). Feasibility of Large-Scale Implementation of an Electronic Patient-Reported Outcome Remote Monitoring System for Patients on Active Treatment at a Community Cancer Center. JCO Oncology Practice, 18(12), e1918-e1926. DOI: 10.1200/OP.22.00180
2. Kolodziej, M. A., Kwiatkowsky, L., Parrinello, C., Thurow, T., Schaefer, E. S., Beck, J. T., Cherny, N., & Blau, S. (2022). ePRO-based digital symptom monitoring in a community oncology practice to reduce emergency room and inpatient utilization. Journal of Clinical Oncology, 40(16_suppl), 1508.
Authors observed a 22 percent lower rate of adverse clinical events, specifically emergency room and hospital admission.
3. Parrinello, C., Calkins, G., Kwiatkowsky, L., Schaefer, E. S., Beck, J. T., Ellis, A. R., Blau, S., Telivala, B. P., & Kolodziej, M. A. (2022). Time on treatment is prolonged in patients utilizing an ePRO based digital symptom monitoring platform in the community setting. Journal of Clinical Oncology, 40(16_suppl), 1528. DOI: 10.1200/JCO.2022.40.16_suppl.1528